Programming Request

Email programming requests to Programming@uca911.org with the serial number, model number,

and flash code of the subscriber that is needed to be programmed along with the agency you

represent.

Example:

Manufacture Model # Serial Number Flash Number

Motorola (APX8000) H91TGD9PW7AN 123ABC4567 9SX06J-111690-6p;

XTS/XTL P25 FLASH SOFTWARE OFFER

       Motorola Solutions, Inc. will support a ‘last buy’ of XTS/XTL Flashes for Utah agencies until April 30, 2021

Motorola Solutions, Inc. values the partnership of the Utah Communications Authority and all State Agencies in Utah. On April 26th, 2020, Motorola offered XTS/XTL FLASHES at $100.00 per device until April 30, 2021. This letter is to inform you that we will be accepting a ‘Last Buy’ or ‘Final Purchase’ of these Flashes until April 30, 2021. Here are the requirements:
1. Motorola Solutions, Inc. will support a ‘last buy’ of XTS/XTL Flashes for Utah agencies until April 30, 2021.
2. Customer assumes all risk of flashes potentially rendering equipment inoperable without any means of recovery. No warranties are implied or included.
3. Customers must include the radio model number(s), FLASH code(s) and a photo (or video) of each FLASH code with the order.
4. Motorola labor is not included in the pricing and customers must validate. Flashes working with their fleet within 30 days after receipt of Flash Dongle, then an invoice will be sent for the flashes. Motorola will discontinue support 30 days after the receipt of the last dongle or June 30th, 2021 (whichever occurs first).
5. As you know, USB dongles that contain the flashes are in short supply and may not be sourced from suppliers within a reasonable timeframe. We expect any used USB dongles to be returned to Motorola for reuse if multiple Flashes are required.
6. A Purchase Order must be issued for the quantity of Flashes requested at $100ea. Motorola will not invoice the customer until after the Flash Dongles are validated or June 30th, 2021 (whichever occurs first).
7. Motorola may cancel this last buy offer and/or XTS/XTL Flash Support at any time.
8.Motorola Support and Cancelation information: https://www.motorolasolutions.com/en_us/products/two-way-radios/project-25-radios/discontinued.html


Motorola appreciates the opportunity to serve UCA and the State of Utah. To request a quote, please call Deb Burton at 801-707-3907 or deb.burton@motorolasolutions.com